Privacy Policy

1. Introduction

DecorX (https://www.decorx.com/) is committed to protecting your privacy and maintaining the trust and confidence of our users. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

2. Data Collection

We collect various types of data to provide and improve our services. The data we collect includes:

• Name and email address
• Account login information
• Workspace and organization information
• Uploaded product images
• Product catalog information, including product names, SKUs, categories, materials, and colors
• Brand Kits, prompts, and generated images
• Project and batch information
• Billing and subscription information
• Payment information (processed by Stripe)
• Usage analytics
• Device and browser information
• IP addresses
• Cookies
• Support messages and communications with our team

3. Use of Data

We use the collected data for the following purposes:

• Providing and improving our services
• Creating and managing your account
• Processing payments and subscriptions
• Generating images and providing product catalog information
• Analyzing usage and improving our services
• Communicating with you for support and marketing purposes
• Complying with legal and regulatory requirements

4. Data Sharing

We share your data with third-party services, including:

• Stripe (payment processing)
• Supabase (database management)
• Vercel (web hosting)
• Railway (infrastructure management)
• PostHog (usage analytics)
• Crisp (customer support)
• Google Workspace (productivity and collaboration tools)
• Cal.com (scheduling and calendar management)
• GitBook (documentation and knowledge base management)
• OpenAI and/or other AI image generation providers (image generation)
• Cloud storage and infrastructure providers (data storage and management)

5. Data Protection

We take reasonable measures to protect your data from unauthorized access, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure servers and data centers
• Access controls and authentication
• Regular security audits and testing

6. Data Retention

We retain your data for as long as necessary to provide our services, comply with legal requirements, and maintain business records. You may request deletion of your data by contacting us.

7. Your Rights

As a user of our services, you have the following rights:

• Right to access your data
• Right to rectify inaccuracies in your data
• Right to erasure of your data
• Right to restrict processing of your data
• Right to object to processing of your data
• Right to data portability
• Right to withdraw consent to processing of your data

8. GDPR Compliance

As a global service provider, we comply with the General Data Protection Regulation (GDPR) for users in the European Union. We have implemented measures to ensure GDPR compliance, including:

• Data protection impact assessments
• Data protection by design and default
• Data subject rights and requests
• Data breach notification and response

9. CCPA Compliance

As a service provider to California residents, we comply with the California Consumer Privacy Act (CCPA). We have implemented measures to ensure CCPA compliance, including:

• Notice of collection and use of personal data
• Right to opt-out of sale of personal data
• Right to deletion of personal data
• Right to access and request disclosure of personal data

10. Cookie Policy

We use cookies to provide and improve our services. Our Cookie Policy is available on our website and explains how we use cookies, including:

• Types of cookies used
• Purpose of cookies
• Cookie management and opt-out options

11. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and we will notify you of significant changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@decorx.com.